Paying your account
A ri tanganedzi tshelede — we do not accept cash.
A ri tanganedzi tshelede, ri shumisa debit order kana vha swipe kha mutshini
We do not accept cash. We use debit orders or card swipes at the office. To pay at a store, ask us for your payment reference on WhatsApp first — a payment without a reference cannot be matched to your policy.
Debi Check debit order
Your premium is collected automatically on the date you choose. No missed payments, no lapsed policy, nothing to remember each month.
A vha shavhele kha Debit Order u itela u sa fhira mbadelo dzavho dza nwedzi nga nwedzi
Switch to debit orderPay at a store, app or bank
Request your reference on WhatsApp, then pay at any till below. Keep the slip — it is your proof of payment when a claim is made.
Card swipes are also taken at the Khubvi office during the day.
Request my reference27 tills, apps and banks
Pay where you already shop. Give the cashier your Cudos payment reference and keep the slip.
Three things worth knowing
A lapsed policy pays nothing. These are the rules that decide whether a claim is paid.
- Missing your 1st, 2nd or 3rd payment lapses the policy automatically, without notification.
- Always keep the slip. Proof of the last premium is one of the six documents needed for a claim.
- Always use your reference. A payment without one cannot be matched to your policy, and the policy will read as unpaid.
- Cash is not accepted at the office, by staff, or by anyone claiming to collect on our behalf.
Get your reference on WhatsApp
Send your name and ID number and a consultant will send back the reference you use at the till, or set up your Debi Check debit order on the date you choose.
- The reference stays the same every month
- A debit order can be set up on the same message
- Ask for a statement at any time